Privacy Policy

Personal Data Protection Notice

We respect and are committed to the protection of your personal data and your privacy. In this Personal Data Protection Notice, “we”, “us” and “our” refers to [Arden Residence]. Our website address is: [https://johorbahru-properties.com].

, and “you” and “your” include third parties whose personal data you may provide to us.


This Notice explains how we collect, use, and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (“PDPA”). Please note that we may update or revise this Notice from time to time, and the latest version will be published on our website or made available upon request.


1. Personal Data We Collect

We may collect personal data that you provide to us or that we obtain from third parties in connection with our services, such as:

  • Name, NRIC/passport number, and contact details (phone, email, address)

  • Employment and financial information where relevant

  • Information provided in forms, surveys, or applications

  • CCTV/security recordings or location-based information when visiting our premises

  • Any other information provided by you in the course of your dealings with us. If you provide personal data of third parties (e.g., family members, representatives), you confirm that you have their consent to share such information with us.

2. Purposes of Processing

Your personal data may be collected, used, and processed for purposes including but not limited to:

  • Processing your enquiries, applications, or requests for our products and services

  • Administering your participation in our events, activities, or programmes

  • Managing our business operations and transactions with you

  • Conducting marketing, promotional, and customer engagement activities (where you have consented)

  • Performing analysis, research, and improvements to our products and services

  • Complying with legal and regulatory requirements

  • Ensuring the safety and security of our premises, systems, and data

3. Disclosure of Personal Data

We may disclose your personal data to the following categories of third parties (in or outside Malaysia), where required for the purposes above:

  • Our related companies, subsidiaries, and affiliates

  • Service providers, contractors, and professional advisers (e.g., auditors, IT providers, marketing partners)

  • Financial institutions, insurers, or payment processors

  • Government authorities, regulators, or law enforcement agencies where required by law

  • Any party to whom we are required to disclose by reason of law, regulation, or court order

4. Data Security & Retention

We implement reasonable security measures to protect your personal data from loss, misuse, and unauthorised access. Your personal data will be retained only for as long as necessary to fulfil the purposes stated above, or as required by law, after which it will be securely deleted or disposed of.


5. Your Rights

You have the right to:

  • Request access to and a copy of the personal data we hold about you

  • Request correction of any inaccurate or incomplete data

  • Withdraw your consent to the processing of your personal data (subject to legal or contractual restrictions)

  • Opt out of receiving marketing or promotional communications at any time

6. Contact Us

If you have any questions, requests, or complaints regarding this Notice or your personal data, please contact:

Name: Mr Chu

Phone:‪+6010‑9117369‬

Email: [email@johorbahru-properties.com]


7. Conflict

In the event of any conflict between this English version and a translated version of this Notice, the English version shall prevail.